Legal notice

Legal Notice

This Legal Notice is provided in accordance with applicable transparency and e-commerce disclosure requirements, including those applicable to businesses selling to customers in the European Union.

Business Identity
Trading name: The Loyal Collar
Legal form: Sole proprietorship (Canada)
Business registration number: [to be added once registered]
Country of registration: Canada

Contact Information
Email: service@theloyalcollar.com

Nature of Business
The Loyal Collar operates an online retail store selling pet accessories and related products. Products are fulfilled by international fulfillment partners and shipped directly to customers; The Loyal Collar does not maintain a public-facing retail location or domestic warehouse.

VAT / Tax Registration
EU VAT / IOSS number: [to be added once registration is complete]
Canadian tax registration: [to be added if/when applicable]

Responsible for Content
The individual responsible for the content of this website is the owner of The Loyal Collar, at the business address listed above.

Dispute Resolution
If you are a consumer resident in the European Union and have a complaint that cannot be resolved directly with us, you may access the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr. Please note we are not obligated to participate in dispute resolution proceedings before a consumer arbitration board, but we are happy to try to resolve any issue directly \u2014 please contact us first at service@theloyalcollar.com.

Applicable Law
This Legal Notice and the operation of this website are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without prejudice to any mandatory consumer protection laws of the country in which you reside.

Liability for Content
While we make every effort to keep the information on this website accurate and up to date, we do not warrant the completeness or accuracy of all content. Product descriptions, pricing, and availability are subject to change without notice. See our Terms of Service for further details.

Related Policies
This Legal Notice should be read alongside our Terms of Service, Privacy Policy, Refund Policy, and Shipping Policy.

Last updated: September 2026